All Systems Operational

Uptime over the past 90 days. View historical uptime.
Flatfile Platform Operational
90 days ago
99.91 % uptime
Today
Platform API ? Operational
90 days ago
99.95 % uptime
Today
Spaces ? Operational
90 days ago
99.84 % uptime
Today
Dashboard ? Operational
90 days ago
99.93 % uptime
Today
Portal V2/V3 Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Persistent File Storage Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 API ? Operational
90 days ago
100.0 % uptime
Today
Portal 2.0/3.0 Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal 2.0 Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 End User-Facing Component Operational
90 days ago
100.0 % uptime
Today
Canada Regional Platform Operational
90 days ago
99.99 % uptime
Today
CA Platform API ? Operational
90 days ago
100.0 % uptime
Today
CA Spaces Operational
90 days ago
100.0 % uptime
Today
CA Dashboard Operational
90 days ago
99.99 % uptime
Today
EU Regional Platform Operational
90 days ago
99.97 % uptime
Today
EU Platform API ? Operational
90 days ago
99.99 % uptime
Today
EU Spaces Operational
90 days ago
99.94 % uptime
Today
EU Dashboard Operational
90 days ago
99.97 % uptime
Today
UK Regional Platform Operational
90 days ago
99.98 % uptime
Today
UK Platform API ? Operational
90 days ago
100.0 % uptime
Today
UK Spaces Operational
90 days ago
99.98 % uptime
Today
UK Dashboard Operational
90 days ago
99.97 % uptime
Today
Australia Regional Platform Operational
90 days ago
99.99 % uptime
Today
AU Regional API ? Operational
90 days ago
100.0 % uptime
Today
AU Spaces Operational
90 days ago
100.0 % uptime
Today
AU Dashboard Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
Excel Files Not Extracting
Resolved - This incident has been resolved.
Jun 11, 16:58 PDT
Update - We are continuing to monitor for any further issues.
Jun 11, 15:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 15:43 PDT
Identified - We are seeing an issue where excel files are not being extracted. We have identified a cause and are working on a fix. CSV files are still working.
Jun 11, 15:27 PDT
Uploads Are Unresponsive
Postmortem - Read details
Jun 12, 07:36 PDT
Resolved - This incident has been resolved.
Jun 11, 15:17 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 14:20 PDT
Update - We are continuing to work on a fix for this issue.
Jun 11, 10:42 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 10:24 PDT
Investigating - We are currently investigating this issue.
Jun 11, 10:00 PDT
Jun 10, 2025
Intermittent Bad Gateway Errors
Postmortem - Read details
Jun 10, 14:28 PDT
Resolved - This incident has been resolved.
Jun 10, 14:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 13:57 PDT
Investigating - We are investigating an issue where some users are seeing bad gateway errors.
Jun 10, 13:52 PDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Database Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 18:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 27, 16:49 PDT
Jun 4, 2025
Files failing to upload
Postmortem - Read details
Jun 13, 06:31 PDT
Resolved - This incident has been resolved.
Jun 4, 10:46 PDT
Monitoring - The fix has been fully rolled out, we are currently monitoring the platform.
Jun 4, 04:39 PDT
Identified - The issue has been identified and a fix has been rolled out
Jun 4, 04:35 PDT
Investigating - We are currently investigating reports of failures of file uploads in our UK platform region
Jun 4, 04:30 PDT
Jun 3, 2025
Unable to access platform.flatfile.com
Postmortem - Read details
Jun 3, 16:17 PDT
Resolved - This incident has been resolved.
Jun 3, 15:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 15:40 PDT
Investigating - We are currently investigating an issue causing users to not be able to access platform.flatfile.com.
Jun 3, 15:36 PDT
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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