All Systems Operational
Uptime over the past 90 days. View historical uptime.
End User-Facing Component Operational
90 days ago
100.0 % uptime
Today
Portal 2.0 Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Persistent File Storage Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
CDN migration
Completed - We were unable to identify what the underlying problem is in a reasonable time and are canceling this migration. We will reschedule this maintenance for next week once we identify the root problem. Please reach out to support if you are continuing to have issues.
Sep 30, 12:54 PDT
Update - We identified a "Page Not Found" issue with certain customers with very old versions of the SDK. We have rolled back while we continue to investigate this.
Sep 30, 12:34 PDT
Verifying - Migration is complete, we are monitoring for any ill effects. Please reach out to our support team if you are experiencing any issues.
Sep 30, 12:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 12:00 PDT
Scheduled - We will be migrating from Netlify to Cloudfront at this time. We expect no outage but will monitor for any issues.
Sep 21, 17:36 PDT
Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Intermittent API Availability
Resolved - our API experienced intermittent availability resulting in 502 errors. This was investigated and resolved by 3:03 MDT and service has been fully restored at this time.
Sep 27, 14:00 PDT
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Monitoring instability with asynchronous processing
Resolved - This incident has been resolved.
Sep 21, 13:13 PDT
Update - Issue is resolved and platform is stable
Sep 21, 13:12 PDT
Investigating - We are currently investigating this issue.
Sep 21, 11:47 PDT
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