All Systems Operational
Flatfile Platform Operational
90 days ago
99.99 % uptime
Today
Platform API ? Operational
90 days ago
99.98 % uptime
Today
Spaces ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Portal V2/V3 Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Persistent File Storage Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 API ? Operational
90 days ago
100.0 % uptime
Today
Portal 2.0/3.0 Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal 2.0 Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 End User-Facing Component Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024
Resolved - The degraded performance should now be resolved. We'll continue to monitor to ensure it does not return.
Feb 27, 14:13 PST
Investigating - We are seeing slow performance on Portal 3.0 right now, and are investigating to determine what is going on. Portal 2.0 and Platform should not be affected.
Feb 27, 13:30 PST
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - We identified the issue and database health has been restored. We are creating a patch to ensure this specific problem doesn't come up again.
Feb 22, 08:51 PST
Monitoring - We are seeing activity return to normal and are monitoring to ensure this behavior does not start up again.
Feb 22, 08:18 PST
Update - This also appears to be contributing to general slowness when performing actions in spaces. We are still actively investigating to determine the source of the issue.
Feb 22, 08:06 PST
Investigating - We've identified errors extracting some files on upload, and are currently investigating this issue.
Feb 22, 07:54 PST
Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - This incident has been resolved.
Feb 20, 15:27 PST
Update - We are continuing to monitor for any further issues.
Feb 20, 15:26 PST
Monitoring - This has now been resolved.
Feb 20, 15:26 PST
Update - We are continuing to work on a fix for this issue.
Feb 20, 14:41 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 20, 14:34 PST
Investigating - We are currently investigating an issue where some users are unable to load Flatfile spaces and embeds.
Feb 20, 14:26 PST
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 17:30 PST
Scheduled - We will be making an update to our US and CA production infrastructure during this time. We do not expect any downtime during this window.
Feb 12, 11:00 PST
Resolved - This incident has been resolved.
Feb 15, 10:13 PST
Monitoring - We've rolled back to a previous, stable version, and are watching to make sure this doesn't recur.
Feb 15, 09:51 PST
Investigating - We are seeing an issue resulting in slow loading times for spaces and dashboards, and are addressing this now.
Feb 15, 09:21 PST
Feb 14, 2024

No incidents reported.