Spaces and Listerners failing to load

Incident Report for Flatfile

Resolved

The incident has been resolved. At approximately 13:11 UTC, our events provider service began experiencing elevated latencies and server errors in the Europe and North US region.
Posted Jun 30, 2025 - 07:58 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 30, 2025 - 07:37 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 30, 2025 - 07:27 PDT

Monitoring

Our events provider has rolled out a fix, we are currenntly actively monitoring the platform.
Posted Jun 30, 2025 - 07:23 PDT

Identified

Our events provider is experiencing some instability, causing the issues to the spaces ui being unable to get historical events. We are monitoring and will update once this is back up again.
Posted Jun 30, 2025 - 07:11 PDT

Investigating

We are currently investigating reports of users unable to fetch historical events and load listeners
Posted Jun 30, 2025 - 07:09 PDT
This incident affected: Flatfile Platform (Spaces), Canada Regional Platform (CA Spaces), and EU Regional Platform (EU Spaces).