All Systems Operational
Uptime over the past 90 days. View historical uptime.
Flatfile Platform Operational
90 days ago
99.99 % uptime
Today
Platform API ? Operational
90 days ago
99.98 % uptime
Today
Spaces ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Portal V2/V3 Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Persistent File Storage Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 API ? Operational
90 days ago
100.0 % uptime
Today
Portal 2.0/3.0 Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal 2.0 Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 End User-Facing Component Operational
90 days ago
100.0 % uptime
Today
Canada Regional Platform Operational
90 days ago
100.0 % uptime
Today
CA Platform API ? Operational
90 days ago
100.0 % uptime
Today
CA Spaces Operational
90 days ago
100.0 % uptime
Today
CA Dashboard Operational
90 days ago
100.0 % uptime
Today
EU Regional Platform Operational
90 days ago
100.0 % uptime
Today
EU Platform API ? Operational
90 days ago
100.0 % uptime
Today
EU Spaces Operational
90 days ago
100.0 % uptime
Today
EU Dashboard Operational
90 days ago
100.0 % uptime
Today
UK Regional Platform Operational
90 days ago
100.0 % uptime
Today
UK Platform API ? Operational
90 days ago
100.0 % uptime
Today
UK Spaces Operational
90 days ago
100.0 % uptime
Today
UK Dashboard Operational
90 days ago
100.0 % uptime
Today
Australia Regional Platform Operational
90 days ago
100.0 % uptime
Today
AU Regional API ? Operational
90 days ago
100.0 % uptime
Today
AU Spaces Operational
90 days ago
100.0 % uptime
Today
AU Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 6, 2024
Slowness, errors creating workbooks
Resolved - This incident has been resolved.
Nov 6, 15:34 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 09:01 PST
Investigating - We are currently investigating this issue.
Nov 6, 08:32 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 06:11 PST
Investigating - Seeing some /counts requests and other API calls take a long time to resolve, and we are currently investigating this issue.
Nov 6, 05:31 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 05:01 PST
Investigating - We are seeing some slowness and/or errors when creating workbooks as part of new space creation. We are currently investigating this issue.
Nov 6, 04:54 PST
Nov 5, 2024

No incidents reported.

Nov 4, 2024
Slowness, errors creating workbooks
Resolved - Earlier today, we saw failed indexing on new workbooks and found a recent change that initiated this behavior. We rolled back the change that caused these failures and will ensure it is addressed.
Nov 4, 11:06 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 09:35 PST
Investigating - We're seeing slowness when creating workbooks begin to return and are investigating why this is happening.
Nov 4, 08:59 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 08:10 PST
Update - We are continuing to investigate this issue.
Nov 4, 07:06 PST
Investigating - We are seeing some slowness and/or errors when creating workbooks as part of new space creation. We are currently investigating this issue.
Nov 4, 05:05 PST
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024
Flatfile Not Accessible
Resolved - This incident has been resolved.
Oct 30, 15:22 PDT
Monitoring - A fix has been implemented and we are monitoring for any additional issues
Oct 30, 14:36 PDT
Update - We are continuing to investigate this issue.
Oct 30, 14:34 PDT
Investigating - We are currently investigating an issue where some users may not be able to access the Flatfile app.
Oct 30, 14:33 PDT
Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024
Slowness loading sheets, extracting files
Resolved - A testing scenario that resulted in a dramatic traffic spike resulted in temporary decreased performance on API endpoints. Spaces that were created within this window may need to be recreated.
Oct 23, 09:26 PDT
Update - We are continuing to investigate this issue.
Oct 23, 08:28 PDT
Investigating - We are seeing slowness when loading and working in spaces. We're currently investigating the issue and will provide a status update once we have more information.
Oct 23, 08:20 PDT
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