All Systems Operational

Uptime over the past 90 days. View historical uptime.
Flatfile Platform Operational
90 days ago
99.99 % uptime
Today
Platform API ? Operational
90 days ago
100.0 % uptime
Today
Spaces ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Portal V2/V3 Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Persistent File Storage Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 API ? Operational
90 days ago
100.0 % uptime
Today
Portal 2.0/3.0 Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal 2.0 Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 End User-Facing Component Operational
90 days ago
100.0 % uptime
Today
Canada Regional Platform Operational
90 days ago
100.0 % uptime
Today
CA Platform API ? Operational
90 days ago
100.0 % uptime
Today
CA Spaces Operational
90 days ago
100.0 % uptime
Today
CA Dashboard Operational
90 days ago
100.0 % uptime
Today
EU Regional Platform Operational
90 days ago
100.0 % uptime
Today
EU Platform API ? Operational
90 days ago
100.0 % uptime
Today
EU Spaces Operational
90 days ago
100.0 % uptime
Today
EU Dashboard Operational
90 days ago
100.0 % uptime
Today
UK Regional Platform Operational
90 days ago
99.98 % uptime
Today
UK Platform API ? Operational
90 days ago
100.0 % uptime
Today
UK Spaces Operational
90 days ago
99.98 % uptime
Today
UK Dashboard Operational
90 days ago
99.98 % uptime
Today
Australia Regional Platform Operational
90 days ago
100.0 % uptime
Today
AU Regional API ? Operational
90 days ago
100.0 % uptime
Today
AU Spaces Operational
90 days ago
100.0 % uptime
Today
AU Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 25, 2025
Intermittent 502s
Resolved - Flatfile experienced an issue maintaining database connections via a proxy which led to service degradations whereby some connections from the app to the database unexpectedly hung up, returning a 502 error to the client. The connection issue with the proxy was resolved at 11:47am MDT.
Mar 25, 11:27 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 10:53 PDT
Investigating - We are seeing some intermittent 502 errors when loading Portals and performing some actions inside spaces. Our team is investigating this currently.
Mar 25, 09:18 PDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Login and space load errors on UK region
Resolved - An update was deployed to the UK regional server that ended up breaking some internal routing. Once the routing issue was identified, our team deployed an update to correct this behavior.
Mar 19, 08:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 08:27 PDT
Investigating - We are currently investigating this issue.
Mar 19, 07:10 PDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
"Something went wrong" errors
Postmortem - Read details
Mar 17, 08:03 PDT
Resolved - This incident has been resolved.
Mar 14, 09:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 08:57 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 14, 08:16 PDT
Investigating - We are seeing some intermittent "something went wrong" errors when trying to load sheets for some users. We are currently investigating this.
Mar 14, 07:33 PDT
Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

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