All Systems Operational

Uptime over the past 90 days. View historical uptime.
Flatfile Platform Operational
90 days ago
99.99 % uptime
Today
Platform API ? Operational
90 days ago
100.0 % uptime
Today
Spaces ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Portal V2/V3 Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Persistent File Storage Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 API ? Operational
90 days ago
100.0 % uptime
Today
Portal 2.0/3.0 Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal 2.0 Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 End User-Facing Component Operational
90 days ago
100.0 % uptime
Today
Canada Regional Platform Operational
90 days ago
100.0 % uptime
Today
CA Platform API ? Operational
90 days ago
100.0 % uptime
Today
CA Spaces Operational
90 days ago
100.0 % uptime
Today
CA Dashboard Operational
90 days ago
100.0 % uptime
Today
EU Regional Platform Operational
90 days ago
100.0 % uptime
Today
EU Platform API ? Operational
90 days ago
100.0 % uptime
Today
EU Spaces Operational
90 days ago
100.0 % uptime
Today
EU Dashboard Operational
90 days ago
100.0 % uptime
Today
UK Regional Platform Operational
90 days ago
99.98 % uptime
Today
UK Platform API ? Operational
90 days ago
100.0 % uptime
Today
UK Spaces Operational
90 days ago
99.98 % uptime
Today
UK Dashboard Operational
90 days ago
99.98 % uptime
Today
Australia Regional Platform Operational
90 days ago
100.0 % uptime
Today
AU Regional API ? Operational
90 days ago
100.0 % uptime
Today
AU Spaces Operational
90 days ago
100.0 % uptime
Today
AU Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Dashboard Inaccessible
Resolved - While making an enhancement update on the way we do releases, we encountered a drop in network traffic to our services due to a misconfiguration. We identified and reverted back the change to resolve the issue.
Mar 26, 11:09 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 10:45 PDT
Update - We are continuing to investigate this issue.
Mar 26, 10:40 PDT
Investigating - We are seeing a 503 Service Temporarily Unavailable error when trying to reach our dashboard. We are currently investigating this.
Mar 26, 10:31 PDT
Mar 25, 2025
Intermittent 502s
Resolved - Flatfile experienced an issue maintaining database connections via a proxy which led to service degradations whereby some connections from the app to the database unexpectedly hung up, returning a 502 error to the client. The connection issue with the proxy was resolved at 11:47am MDT.
Mar 25, 11:27 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 10:53 PDT
Investigating - We are seeing some intermittent 502 errors when loading Portals and performing some actions inside spaces. Our team is investigating this currently.
Mar 25, 09:18 PDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Login and space load errors on UK region
Resolved - An update was deployed to the UK regional server that ended up breaking some internal routing. Once the routing issue was identified, our team deployed an update to correct this behavior.
Mar 19, 08:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 08:27 PDT
Investigating - We are currently investigating this issue.
Mar 19, 07:10 PDT
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