All Systems Operational
Uptime over the past 90 days. View historical uptime.
Flatfile Platform Operational
90 days ago
99.98 % uptime
Today
Platform API ? Operational
90 days ago
99.98 % uptime
Today
Spaces ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Portal V2/V3 Operational
90 days ago
99.99 % uptime
Today
Server Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Persistent File Storage Operational
90 days ago
100.0 % uptime
Today
Portal 3.0 API ? Operational
90 days ago
100.0 % uptime
Today
Portal 2.0/3.0 Management Portal Operational
90 days ago
100.0 % uptime
Today
Portal 2.0 Operational
90 days ago
99.98 % uptime
Today
Portal 3.0 End User-Facing Component Operational
90 days ago
100.0 % uptime
Today
Canada Regional Platform Operational
90 days ago
100.0 % uptime
Today
CA Platform API ? Operational
90 days ago
100.0 % uptime
Today
CA Spaces Operational
90 days ago
100.0 % uptime
Today
CA Dashboard Operational
90 days ago
100.0 % uptime
Today
EU Regional Platform Operational
90 days ago
99.99 % uptime
Today
EU Platform API ? Operational
90 days ago
99.98 % uptime
Today
EU Spaces Operational
90 days ago
100.0 % uptime
Today
EU Dashboard Operational
90 days ago
100.0 % uptime
Today
UK Regional Platform Operational
90 days ago
100.0 % uptime
Today
UK Platform API ? Operational
90 days ago
100.0 % uptime
Today
UK Spaces Operational
90 days ago
100.0 % uptime
Today
UK Dashboard Operational
90 days ago
100.0 % uptime
Today
Australia Regional Platform Operational
90 days ago
99.8 % uptime
Today
AU Regional API ? Operational
90 days ago
99.7 % uptime
Today
AU Spaces Operational
90 days ago
100.0 % uptime
Today
AU Dashboard Operational
90 days ago
99.7 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024
Intermittent Errors on EU Regional Server
Resolved - This incident has been resolved.
Dec 20, 05:30 PST
Investigating - We are currently investigating this issue.
Dec 20, 05:22 PST
Dec 19, 2024

No incidents reported.

Dec 18, 2024
Errors on Platform API
Resolved - This incident has been resolved. We tuned our database for this region to prevent long running queries.
Dec 18, 11:20 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 18, 08:46 PST
Investigating - We are seeing errors when hitting the Platform API for our EU region. We are currently investigating.
Dec 18, 08:26 PST
Errors on Platform API
Resolved - Earlier today, we experienced issues with our app due to hitting memory constraints. We have addressed the issue by scaling our app up which has resolved the memory constraints.
Dec 18, 06:03 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 18, 05:56 PST
Investigating - We are seeing errors when hitting the Platform API for our EU region. We are currently investigating.
Dec 18, 05:14 PST
Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024
Slowness loading parts of the dashboard and spaces
Resolved - We recently observed increased network traffic that caused some areas of slowness. Our team identified the issue and implemented measures to optimize performance. We’re actively monitoring the system to ensure everything continues running smoothly.
Dec 10, 15:10 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 13:18 PST
Update - We are continuing to investigate this issue.
Dec 10, 13:05 PST
Investigating - We are currently investigating this issue.
Dec 10, 12:50 PST
Dec 9, 2024
Authentication Services Outage
Resolved - This incident has been resolved.
Dec 9, 21:25 PST
Investigating - We are investigating an issue with our authentication services in the AUS region
Dec 9, 14:59 PST
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

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