Excel Files Not Extracting

Incident Report for Flatfile

Resolved

This incident has been resolved.
Posted Jun 11, 2025 - 16:58 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 11, 2025 - 15:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2025 - 15:43 PDT

Identified

We are seeing an issue where excel files are not being extracted. We have identified a cause and are working on a fix. CSV files are still working.
Posted Jun 11, 2025 - 15:27 PDT
This incident affected: Flatfile Platform (Spaces).