Slowness, errors creating workbooks

Incident Report for Flatfile

Resolved

This incident has been resolved.
Posted Nov 06, 2024 - 15:34 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2024 - 09:01 PST

Investigating

We are currently investigating this issue.
Posted Nov 06, 2024 - 08:32 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2024 - 06:11 PST

Investigating

Seeing some /counts requests and other API calls take a long time to resolve, and we are currently investigating this issue.
Posted Nov 06, 2024 - 05:31 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2024 - 05:01 PST

Investigating

We are seeing some slowness and/or errors when creating workbooks as part of new space creation. We are currently investigating this issue.
Posted Nov 06, 2024 - 04:54 PST
This incident affected: Flatfile Platform (Spaces).