Authentication Errors on Legacy Platform

Incident Report for Flatfile

Resolved

We've identified the source of the errors, and have restored service to the dashboard and Portal services.
Posted Aug 22, 2024 - 11:17 PDT

Investigating

We are seeing errors when accessing the Legacy Dashboard, and some Portals. We are currently investigating this issue.
Posted Aug 22, 2024 - 10:37 PDT
This incident affected: Portal V2/V3 (Portal 2.0/3.0 Management Portal, Portal 2.0, Portal 3.0 End User-Facing Component).